Health and Safety Policy for Athenaos Travel & Tours

At Athenaos Travel & Tours, the health and safety of our clients, staff, and partners are of paramount importance. We are committed to providing a safe, secure, and comfortable environment for all travelers who use our services. This policy outlines our commitment to maintaining high health and safety standards across all aspects of our operations.

1. General Safety Guidelines

Compliance with Regulations: We adhere strictly to all applicable health and safety regulations and standards set by Greek and international authorities.

Training: All drivers and staff receive regular training on health and safety protocols to ensure they are equipped to handle emergencies and maintain safe practices.

Vehicle Safety: Our fleet undergoes routine inspections and maintenance to ensure all vehicles meet the highest safety standards.

2. Health and Hygiene

Sanitization: All vehicles are thoroughly cleaned and sanitized before and after each use, with particular attention to high-touch surfaces.

Hand Sanitizers: Hand sanitizers are available in all vehicles for clients and staff.

Driver Health Monitoring: Drivers and staff undergo regular health checks to ensure they are fit for duty.

Face Masks: Face masks are available upon request for clients and are worn by staff when required by health authorities.

3. Emergency Preparedness

First Aid Kits: All vehicles are equipped with first aid kits that are regularly checked and restocked.

Emergency Contacts: Emergency contact numbers and procedures are accessible to all staff to ensure prompt action in case of an incident.

Evacuation Procedures: Drivers are trained in basic evacuation procedures and can guide passengers to safety in case of an emergency.

4. Covid-19 and Contagious Illness Policies

Enhanced Cleaning Protocols: During periods of heightened concern, such as the Covid-19 pandemic, we implement additional cleaning measures to disinfect vehicles after each trip.

Contactless Payments: We encourage contactless payments to minimize physical contact.

Symptom Monitoring: Staff showing symptoms of contagious illnesses are required to stay home and undergo medical evaluation before returning to work.

Client Communication: Travelers will be informed of any additional health and safety measures in place prior to their trip.

5. Safety During Tours and Transfers

Passenger Limits: We comply with vehicle capacity guidelines to ensure comfort and safety for all passengers.

Child Safety: Child seats are available upon request and installed securely by our trained drivers.

Weather and Road Conditions: Drivers are trained to assess weather and road conditions and make informed decisions to ensure safe travel.

6. Traveler Responsibility

Follow Instructions: Clients are expected to follow safety instructions provided by drivers and staff.

Health Disclosure: Travelers should inform us of any health conditions or special requirements in advance to ensure appropriate accommodations.

Respect for Policies: Clients are required to respect health and safety measures, including hygiene protocols and seatbelt use.

7. Reporting and Feedback

Incident Reporting: Any health or safety incidents are logged and reviewed to improve our practices.

Traveler Feedback: We encourage clients to provide feedback on their experience to help us identify areas for improvement.

8. Continuous Improvement

Athenaos Travel & Tours is committed to continuous improvement in our health and safety practices. We regularly review and update this policy to align with the latest guidelines and industry standards.

For questions or concerns about our Health and Safety Policy, please contact us at info@athenaos.gr or call +30 697 207 8796.