Athenaos Travel & Tours values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services through the websitewww.athenaos.grand associated booking platforms.
Data Collection We collect personal data that you voluntarily provide to us when you:
-Make a reservation through our website or associated booking platforms (viator.com, bokun.com).
-Contact us via email or telephone.
-Subscribe to our newsletter or other promotional materials.
-Payment Information: Credit card details, billing address, and transaction data.
-Travel Information: Pickup and drop-off locations, travel dates, and times.
-Technical Data: IP address, browser type, and usage data.
Use of Data The data we collect is used for the following purposes:
-To process and manage your bookings and reservations.
-To communicate with you regarding your reservations and provide customer support.
-To personalize your experience and improve our services.
-To process payments and prevent fraudulent transactions.
-To send you promotional offers and newsletters, if you have opted in to receive them.
Data Sharing We do not sell or share your personal data with third parties except in the following circumstances:
-With payment processing companies (Stripe, Viva Payments, PayPal) to process your transactions.
-With service providers who assist us in operating our website and providing our services, such as IT support and customer service.
-When required by law or to protect our legal rights and comply with legal proceedings.
-Data Security We implement a variety of security measures to maintain the safety of your personal data. This includes:
-Encryption of sensitive information using SSL technology.
-Regular security assessments and updates to our systems.
-Access controls to ensure that only authorized personnel can access your data.
Your Rights You have the right to:
-Access the personal data we hold about you.
-Request correction of any inaccurate or incomplete data.
-Request deletion of your personal data, subject to certain exceptions.
-Object to the processing of your data for direct marketing purposes.
-Withdraw your consent at any time if the processing is based on consent.
Cookies and Tracking Technologies:
-Our website uses cookies and similar technologies to enhance your experience and gather information about usage patterns. You can control the use of cookies through your browser settings.
-Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email if you have provided one.
Contact Us:
If you have any questions about this Privacy Policy or our data practices, please contact us at: